Brighton, United Kingdom
Brighton, United Kingdom
From development to Product Management, I help make products get better at the jobs they are hired to do. In some ways this is like being a life coach for products, helping find a place in the world. For the past decade this has mostly been around traveller communications, from the second people make the booking and helping all the way through their journey. That's not to say other travel technology workflows get left out, for example airline staff or travel arrangers can get brilliant communications too!
The future cannot be predicted, but futures can be invented - Dennis Gabor
April 2013 - December 2016
Founder member of Product team at 15below and creating product processes. Managed the product development workload. Reported on the Product related objectives in the 15below Business Plan.Working to understand the business requirements for product specifications and converting these into use cases. Led the overhaul and development of the main user portal to reduce development and hosting costs, as well as decreasing time taken for user on-boarding. Acted as Product Owner in an agile development team when needed. Providing the Marketing team with the background for case studies, product documentation and [promotional material](https://www.youtube.com/watch?v=T0x7xUrLWy8). Providing internal technical consultancy and business analysis of airline workflows and reservation system interactions.
November 2016 - Today
At Bashfully we have taken the resume and given it a shake up. We believe that everyone has a story to tell. We are here to help you tell it. Your education, projects and portfolio are all part of your personal journey. Select what to display and when.
September 2001 - March 2005
Development and consultancy of workflows involving extranets and online collaborative systems. Part of a team that developed central bespoke portals for the management of programmes of works for both Shell Oil and the Royal Bank of Scotland. I was specifically responsible for developing a transport ordering B2B solution between a local County Council and Atkins Research into group awareness in collaborative virtual environments as part of the Atkins Research and Innovation department, including EU funded research. For example the IST programme IST-10846 TOWER: Theatre of Work Enabling Relationships.
University of Sussex
BA (Hons.) Artifical Intelligence
1997 - 2001
MSc Technology Management
2018 - 2021
IBM Blockchain Essentials
DAT249x: Ethics and Law in Analytics and AI