Donald Farland

Greencastle, Pennsylvania, US

Experienced systems analyst, engineering manager, and enterprise IT professional.
Donald's Skills
Technical
User Experience
Marketing
Business Development
Design
Finance
Fundraising
Legal
Operations
Product Management
Public Relations
Recruiting
Sales
Strategy
Background

Age Group

36-55

Work Experience

Principal Computer Systems Analyst

Raytheon Intelligence, Information, and Services

June 2011 - Today

Raytheon's on-site systems analyst for a large multi-national DoD program.Provide on-site consulting and support for Raytheon's configuration and logistics management systems supporting domestic and foreign customers. Collaborate with system end-users, program management, and engineering to develop new features, resolve issues, and improve service delivery. Support advanced aerospace test stations, operations support systems, and the facility's advanced IT infrastructure.

Manager, Systems Engineering

Raytheon Intelligence, Information, and Services

July 2004 - June 2011

Managed a team of multi-discipline engineers and administrators tasked with designing, deploying, and managing advanced information systems for domestic and foreign contracts for RTSC's Logistics Data Management Services group. Oversaw the management of a high availability data center responsible for generating $1 million in direct revenue annually and an additional $20 million indirectly through hosted programs. - Implemented and managed a self-liquidating cost center model to recover 100% of IT operating expenses and maintained a budget variance of less than 0.0001% for five consecutive years. - Improved service availability, capacity, and continuity, by virtualizing all program and infrastructure systems while simultaneously lowering power, cooling, and labor costs. - Overhauled the organization's service monitoring systems by deploying Nagios and Splunk to improve operational awareness and centralize system, application, and security log collection. - Implemented ITILv3 service management processes to improve customer satisfaction, improve service delivery, and better align IT services with our support programs. - Designed an advanced disaster recovery infrastructure based on iSCSI SAN replication and VMware virtualization products. - Slashed hardware and software expenses by transitioning the majority of internal systems to open source Linux systems and away from costly UNIX and Windows based systems.