Caitlyn Ngu

Toronto, Canada

Caitlyn's Skills
Business Development
Product Management
Public Relations
User Experience

About Caitlyn

Key things to note about me, and why I believe I have been conditioned to be an entrepreneur:

-Retired Swim Ontario athlete, that used to train 4-5 hours a day. I have a clear understanding of time management and work ethic.

-Degree in French Studies from Glendon College, and a certified interpreter for victims of human trafficking and sexual assault. Canada is a bilingual country, and building recruitment software that is able to screen a candidate's language abilities is well aligned with my education. (Also, I'd like my business to make contributions towards anti-human trafficking initiatives. Human trafficking is a 33 billion dollar industry behind drugs and guns, which is not acceptable)

-I have completed three certificates from U of T's School of Continuing Studies; Marketing Communications, Strategic Public Relations and Social Media & Web Writing.

-I have worked for 1-800-GOT-JUNK?, a company well-known for their incredible culture and legendary start-up story. In 2012, I secured over 1.3 million dollars in revenue, with the second-highest revenue system-wide. In 2013, I secured over 1.4 million in revenue, with the most leads closed system-wide. I was nominated for agent of the year for both of those years!

-I was the Client Success Manager for an educational tech SAAS company, and was responsible for managing a portfolio of over $750K, working with the district leads across Ontario, Manitoba, New York, etc., to help develop and implement strategic plans for hundreds of thousands of students. In this role, I had the highest retention rate in my department, worked with government officials, and assisted with the launch of their new product, sales, training and more!

-I currently work for Wattpad, one of Toronto's great start-up stories, as a Creator Relations Manager

-Many years ago, I even did door to door marketing campaigns for Plan Canada, World Vision and Sick Kids Hospital


Macro Patience VS. Micro Speed - Gary Vaynerchuk

Work Experience

Creator Relations Manager


June 2017 - Today

International Manager, Europe

Wattpad HQ

April 2017 - June 2017

Client Success Manager

Career Cruising

August 2015 - October 2016

Account Manager


May 2014 - June 2015

Commercial Sales Representative


November 2011 - May 2014


University of Toronto - School of Continuing Studies

Certificate in Marketing Communications

2014 - 2015

University of Toronto - School of Continuing Studies

Certificate in Strategic Public Relations

2014 - 2015

University of Toronto - School of Continuing Studies

Certificate in Web Writing and Social Media Communication

2014 - 2015

York University - Glendon College

French Studies

2010 - 2013


Sexual Violence & Human Trafficking Training for Spoken Language Interpreters

MCIS Language Services

MCIS Language Interpreting Training

MCIS Language Services

Interpreter Language and Skills Assessment Tool

MCIS Language Services

Certificate of Bilingualism

York University - Glendon College

Entrepreneurship 101

Mars Discovery District

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