Cold calling · Sales

Where can I find good phone sales people

Dan Andrei looking for a non-technical cofounder with b2b / legal experience

December 24th, 2019

greetings,


I'm in need of couple of good phones sales. Cold calling on how it's called.

Where can I find them ? Fiverr ? Upstack ? Freelancer.com ? or are there better alternatives ?


Paul Garcia marketing exec & business advisor

December 24th, 2019

I agree with @Jonathan that you will be very mistaken to hire phone sales agents from a gig web site. Cold calling is a miserable job for anyone. And there are phone banks (almost all located in Idaho), that do a decent job, but you really do need to test them. One of the biggest turn-offs in cold calling is how fast the auto-dialer switches over to the operator. If it takes 2 seconds or makes a "blurp" sound, you can almost guarantee a hang-up from the prospect.


Regardless, it sounds like you want to outsource your cold calling. In order to do that, you need to have perfected your cold calling routine internally. An outsource call center will always perform LOWER than your internal sales people. To get the most out of them, you need to have tested all your scripts, documented all your counters to objections, and know how to sift through the people answering the call to get to the place you need to be to make your sale. The call banks are bad at doing this for you, not just because they don't know your business, but because they have no stake in the outcome. They are incentivized to make calls, not to succeed in closing sales or collect leads, no matter what you tell the company.


Cold calling is a very traditional tactic. What have you done to validate that the cost of acquisition is justified for the effort and time in following a call-based strategy? Beyond the initial call, have you developed and perfected all the steps that come after an initial interest is won? How are your call lists generated? Could altering your strategy about the way you collect prospects on a list provide an improved close rate?


If you do determine that cold calling really is the way, I recommend you develop a career path for these junior workers. As employees, the top performers in cold calling have a specific goal to meet to move up and become a client manager working in internal sales instead of outbound sales. You will eventually need client managers. When you don't have a plan to reward high performance, you have undervalued the grunt work these junior employees are doing, and given little incentive to win. Sure they get commissions, but that's often not enough. They can get that anywhere. Most likely they want a better job. Make sure it's ready for them.


Good luck.

Steve Owens Startup Expert

December 24th, 2019

Never had much luck with those sites. I would stick to established companies that have management and processes. Expect to pay about $50/hr.

Jonathan Experienced sales and client engagement professional who's resourceful, persuasive and ready.

December 24th, 2019

Hi Dan, I have a lot of hands on experience with phone sales.


It is true that you get what you pay for.


I have worked in sales for many years and most recently in phone sales and have experience with the entire process..from hiring to training to compensation plans..to name just a few.


I'd be happy to discuss this further with you as no doubt such an important component of a company's success, especially a startup, requires more than a quick forum response.


I will say that I don't recommend looking for phone sales agents on a website..including the ones you listed.


For one, you don't want to squander such an essential resource like capital, especially when you first launch, so it's really important to proceed correctly from the get go..


Additionally, you no doubt have a lot of other responsibilities to tend to so you need to have systems in place so you're not distracted from what it is that you do to make your company a success.


I do provide consulting services and would be happy to discuss this further with you.


Feel free to send me a direct message.


Jonathan



Mark Young Founder, business Development, Digital Marketing, Lover of VR and Cats

December 25th, 2019

cold calling is dead, long live warm calling. Nobody wants to take a cold call let alone make them. Have you looked into Social Selling techniques?

Erdem Erdenen Technical Adviser to Software Startups

January 6th, 2020

It really depends on what you're selling. Someone who cold-calls strangers to sell lottery tickets is very different than someone who raises funds for a politician.


Whatever you sell, I would recommend reaching out to people who work full time at a job where they already do phone sales selling something similar.


For instance: You can reach out to people who work for collection agencies (through LinkedIn or Facebook), and poach them. Sweeten the pie by giving them a commission based offer. They have the skills, and the best one's I know are ruthlessly good.

Juan Aguado Investor @Bitex, @AmericasCapitalInvestments, @BozenLab. +10yrs Capital Markets @ConsultatioAM

January 7th, 2020

Hi dan, have you ever enter www.sellcrowd.com? It’s a crowdsource platform like the ones you mention, but focus In Sales people.