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What are the best ways to collect consumer feedback about a new idea?

Rob Phillips iOS & web engineer, product designer, startup enthusiast/advisor

August 22nd, 2013

In your experience, what are the best ways to collect consumer feedback about a new idea that you're considering? How do you balance telling the world... More

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How do you decide when to listen to feedback?

Anonymous

April 29th, 2015

Being able to take feedback is really important for founders. It's also important to know what to listen to and what not to - I'm sure Facebook is... More

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Best resources / places for Customer Development activities?

Jeff Axup Sr. Manager, Palo Alto UX Design Research Group at Bosch

October 10th, 2013

I'm currently trying to get opinions / advice on a smart-jewelry product from female college students. However, I've found that campus women's groups... More

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What's the best way to get quick (and preferably free) feedback on a landing page/website?

Fareez Ahmed

May 1st, 2014

What's the best way to get quick (and preferably free) feedback on a landing page/website?

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How do you collect and prioritize product feedback from early customers? (50-100 users)

Morten Jensen Founder at UserChamp; Chief Experimentation Officer at Playpen Labs

October 1st, 2014

I’m in the early stages of a project and have a few landing pages running to test value props and collect emails of people interested in trying the... More

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Suggestions for a tool tip / feedback solution?

Kate Hiscox

February 18th, 2014

I've seen these on a few different sites and apps where a small window etc. will appear with a tip that also invites the user to comment. Any suggestions... More

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Customer survey

Anonymous

April 8th, 2014

what would be the best way to go about doing customer service development interviews.What kind of questions are generally asked and what online tools... More

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What are the best directional survey services to test new service?

Chris Carruth VP/Director. Strategy | Business Development | Operations | Product | Solutions

March 6th, 2015

Having worked with new apps for the past 15 years, including integrating consumer insights into their design and function, understand... More

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Customer/Client Focus Group Interviews Recommendations?

Jason Gorham Corporate Executive Recruiter at Aflac

May 27th, 2015

We are currently working through our hypothesis and have been emailing potential clients for interviews. I'm not seeing a lot of responses and wondering... More

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How do you keep sales narratives aligned with customer problems?

Danny Schaffer I help startups find and convert better prospects through LinkedIn

September 7th, 2017

Most of us have at some point been guilty of prioritizing our product features and benefits over our customers' problems. In a recent article on the... More

Read 3 answers