Customer Feedback

< Back to Trending Discussions

What are the best ways to collect consumer feedback about a new idea?

Rob Phillips iOS & web engineer, product designer, startup enthusiast/advisor

August 22nd, 2013

In your experience, what are the best ways to collect consumer feedback about a new idea that you're considering? How do you balance telling the world... More

Read 18 answers

How do you decide when to listen to feedback?

Anonymous

April 29th, 2015

Being able to take feedback is really important for founders. It's also important to know what to listen to and what not to - I'm sure Facebook is... More

Read 14 answers

Best resources / places for Customer Development activities?

Jeff Axup Sr. Manager, Palo Alto UX Design Research Group at Bosch

October 10th, 2013

I'm currently trying to get opinions / advice on a smart-jewelry product from female college students. However, I've found that campus women's groups... More

Read 14 answers

What's the best way to get quick (and preferably free) feedback on a landing page/website?

Fareez Ahmed

May 1st, 2014

What's the best way to get quick (and preferably free) feedback on a landing page/website?

Read 8 answers

How do you collect and prioritize product feedback from early customers? (50-100 users)

Morten Jensen Founder at UserChamp; Chief Experimentation Officer at Playpen Labs

October 1st, 2014

I’m in the early stages of a project and have a few landing pages running to test value props and collect emails of people interested in trying the... More

Read 7 answers

Suggestions for a tool tip / feedback solution?

Kate Hiscox

February 18th, 2014

I've seen these on a few different sites and apps where a small window etc. will appear with a tip that also invites the user to comment. Any suggestions... More

Read 9 answers

Can I get some feedback on how profitable this idea is?

Anonymous

May 7th, 2020

A service that lets you try high end items before you buy. So example speakers or TV or drones, you get to try them for a week and then decide if... More

Read 14 answers

Customer survey

Anonymous

April 8th, 2014

what would be the best way to go about doing customer service development interviews.What kind of questions are generally asked and what online tools... More

Read 6 answers

What are the best directional survey services to test new service?

Chris Carruth VP/Director. Strategy | Business Development | Operations | Product | Solutions

March 6th, 2015

Having worked with new apps for the past 15 years, including integrating consumer insights into their design and function, understand... More

Read 15 answers

How do you keep sales narratives aligned with customer problems?

Danny Schaffer I help startups find and convert better prospects through LinkedIn

September 7th, 2017

Most of us have at some point been guilty of prioritizing our product features and benefits over our customers' problems. In a recent article on the... More

Read 4 answers