I've built my social fashion app, fashionist, using appcelerator for the front end and ACS (their baas) for the back end.
I was pretty happy with the tradeoffs until this morning when I woke up to find all my posts had disappeared following a software update or other mishap on appcelerator's end (I assume since nothing had changed on my end).
Was wondering whether anyone is using an alternative Baas on an app that has active users and how reliable the Baas has been for them? Some alternatives that have been recommended on the forum are parse, kinvey and stackmob. Would love to hear from folks who have experience with them.
What should I expect to pay to get support when the baas has a bug that causes data lossage?