Mobile · Baas

Mobile Back end as a Service SLA and cost

Monique Barbanson Founder at 3PM Revolution. MSCS Yale U. MBA UCB Haas school of business

August 16th, 2013

I've built my social fashion app, fashionist, using appcelerator for the front end and ACS (their baas) for the back end. 
I was pretty happy with the tradeoffs until this morning when I woke up to find all my posts had disappeared following a software update or other mishap on appcelerator's end (I assume since nothing had changed on my end).

Was wondering whether anyone is using an alternative Baas on an app that has active users and how reliable the Baas has been for them? Some alternatives that have been recommended on the forum are parse, kinvey and stackmob. Would love to hear from folks who have experience with them.

What should I expect to pay to get support when the baas has a bug that causes data lossage?


Blake Garrett Founder and CEO at Aceable

August 16th, 2013

I use Parse and have been nothing but impressed. Parse has been down once or twice over the last 5 months (that I've noticed) but other than that I'm still on a free account which has been a god-send from a burn perspective. As for usage, we're making about 300k API calls per month. 1 million is the threshold for a paid account - which the first tier is $200. Feel free to ask me any other questions you might have. Blake

Eric Sullivan CEO at FoundationLab

August 16th, 2013

We use parse and have had a great overall experience thus far. Sent from my iPhone

Umesh Yennam

August 16th, 2013

I am founder of Many live app's using mobDB services, for more info please visit website  or contact me at

Keenan Wyrobek CEO at Open Reading

August 19th, 2013

+1 for parse

Michael Brill Technology startup exec focused on AI-driven products

August 16th, 2013

Not saying it didn't eat your data, but before you re-write your server, I'd dig into the issue a bit more... was it just "post" data that was gone... did other data survive? Is it logical that just one of the types of data is missing? Lots of things can go wrong with code, even when you don't change anything.