Ruby on Rails · CRM

Does anyone have experience building a CRM in Rails?

Bob Graham Engineering and Software

April 26th, 2015

Does anyone have experience building a CRM in Rails?
I'd love to hear about your experience and learn some of the gems and workarounds used etc.

I know about the rails open CRM projects, but there seems to be quite a bit of customization needed and this makes me a little nervous. Coding it from scratch is out of my personal comfort zone but it's something Im digging deeper into.

Just looking to hear some experience from people who have built a CRM in rails or for you to point me to a few resources.

Doug Goldie Experienced Web Developer, Architect, Consultant or Coach

April 27th, 2015

Yes, ActiveAdmin is great! It's basically a web editor for your database tables. This is especially useful with first releases where you trust completely the user -- you.

It's also insanely customizable. However, when the customizations increase, I've found ActiveAdmin more trouble that it's worth. It would just be better to build the feature from scratch.

So, as always, "it depends" :-)
I'm happy to chat offline.


Stas Groshev Serial Entrepreneur and Business Consultant

April 27th, 2015

I recommend to use online database builder. We have built multiple custom CRM's with minimum of coding. Pricing is also very competitive.  

Chris Lieberman Manager, North America Channels

April 27th, 2015

Hi Bob,

I built a review platform that needed CRM for management of users, items, etc...  The Rails Developer I worked with suggested Rails Admin which is a GEM that provides basic CRUD functionality for all of your models.  It's pretty much a turn-key solution that you can then customize as needed.  This is what I'd suggest to get started.  If you want to discuss further, just shoot me an email.


Edward Robertshaw Started TinyCall

April 27th, 2015

Assuming you don't mean building a generic CRM for the company. That you mean a CRM for a rails product.

Have you tried ? For a project this tool is great.