What's your experience dealing with your US bank? I am especially interested in the following, specific topics:
I know some specialized, boutique banks for tech startups such as Silicon Valley Bank or (much smaller) Square 1 (https://www.square1financial.com/), has anyone here dealt with them and what's their feedback? Any other bank to maybe take a look at?
I am currently using Bank of the West, but although they do have good customer service and are pretty responsive, their online tools are really basic and I find their fees relatively high, especially when you have to go to your branch to get things done.
Thanks a lot for taking the time to provide such detailed information about your BoA account, this is very interesting. Good to know you don't pay for QuickBooks DirectConnect integration and when receiving wire transfers, this is definitely something I am going to look at.
Thank you for the First Republic recommendation, I'll look into them as well. At this point, I am less interested in personal service than I am about self-service and limited fees. First Republic seems to have a pretty standard schedule of fees and their online services don't seem to be out of the ordinary, but they're worth checking out.
You're also right I missed the earlier discussion about startup banks and I found some useful information there.
All, thanks for your feedback, I definitely appreciate it!
Ezra, last time I talked to Square 1, they were charging something like $100/year simply for maintaining the account (waived the first year). Is this still the case, and if so, do you think it's fair to charge a company a fee to keep your money (and possibly lend it to others at the same time). I haven't looked at SVB yet, but that was a bit of a turnoff for me. Also, they told me you couldn't do international wire transfers over the web (which I assume you can do based on Joseph's message).
I also heard SVB has gotten so big that they don't have the level of care for their customers they used to have. Is that still the case?
Thanks again for your feedback,